Not sure where to start? Submit a 2 Helps You request and briefly tell us what happened, what you’ve tried, and how you’d like us to help.
Below are a few ways to help us better understand and review your request.
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Report a scam or suspicious offer |
If you’re being pressured to pay fast, share personal info, or click a link, we’ll help you spot red flags, avoid losing money, and report it to the right place.
In your request to 2 Helps You include: who contacted you, how (text/call/email), what they asked for, any screenshots/links, and whether you paid. |
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Billing problem or unexpected fees |
If you see unexpected charges, receive confusing statements, or fees that don’t add up, we can help you understand your options and what to ask for when disputing a bill.
In Your request to 2 Helps You include: the bill or statement, dates, amounts, account type (don’t send your full acct #), and who you’ve contacted so far.
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Contractor complaint |
If you are having issues with home repairs—especially storm/hurricane work—like upfront deposits, unfinished jobs, change-order surprises, or quality concerns, we’ll share what to document and where to file a complaint.
In Your request to 2 Helps You, include: the contract or estimate, payment proof, photos, timeline, company name, and any written communication.
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Travel or airline issue |
If you are experiencing flight delays or cancellations, refunds or credits, baggage problems, or unclear policies, we’ll point you to passenger rights basics and the next best steps to resolve it.
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| Something else |
Not sure about your request? Briefly tell us what happened, what you’ve tried so far, and what resolution you’re hoping for, and we’ll route it to the right next step.
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Please allow 2 Helps You 24-48 hours to respond to your request.

